I conceived of Computer Help in the Autumn of 2003 as a means to fill a void in a largely untapped market - technical service and support for home users and small/home offices. After fielding help requests from friends and family for many years, it became clear that the type of problems that an average user has come up again and again, and can be much more efficiently handled by someone who knows what they are doing.

            Unless a computer becomes completely unusable, most users will simply struggle with, and find ways to work around, computer problems. At the same time, they also feel that were help available to them they would gladly pay for it; they don't realize how much help is actually available to them. It doesn't have to be like this.

            My aim is to bring competent technical service and support to the 'average' user in a personalized fashion. If I can fix a system, put together a website, or build a new system and leave the customer with a positive feeling, a greater understanding about the technical world, and a more useful set of computing tools, then my job is done.

Myself

            The Best way to learn any new skill is to roll your sleeves up and get your hands dirty. The first computer I ever got my hands on was an IBM PC clone in 1988 at age 10. For the last 16 years I have been tinkering with and programming computers in my spare time. In my academic life, I've earned degrees in Physics and Computer Science. In my professional life, I've done everything from adjusting ski bindings in a rental shop to running a nuclear reactor. To this day, there is little that remains as satisfying as working with my hands and mind to solve real problems.

-Ryan Gaffney

Owner and Operator